Privacy policy
Last updated: 3rd June 2026
Phreed Limited (“PHREED”, “we”, “us”, “our”) is committed to protecting your personal data. This policy explains what we collect, why we collect it, and what we do with it — in plain English.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Our website is www.phreed.com. For all data protection queries, contact us at hello@phreed.com.
2. What data we collect
Identity data: name, email address, billing and shipping address
Transaction data: details of products you’ve purchased
Technical data: IP address, browser type, device information, pages visited
Marketing data: your preferences for receiving communications from us
Communications data: emails or messages you send us
3. How we collect it
Directly from you when you place an order, create an account, subscribe or contact us
Automatically via cookies and tracking technologies on our website
From third-party tools listed below
4. Why we use your data
Purpose Legal basis
Processing your order Contract
Sending order confirmations and shipping updates Contract
Managing your subscription Contract
Responding to your enquiries Legitimate interests
Sending marketing emails or SMS (if opted in) Consent
Improving our website via analytics Legitimate interests
Targeted advertising via Meta Pixel Consent (via cookie preferences)
Fraud prevention Legitimate interests / Legal obligation
5. Third-party tools
We use the following tools that may collect or process your data:
Shopify — e-commerce platform. Privacy Policy
Shopify Payments / PayPal — payment processing. PayPal Privacy Policy
Meta Pixel — advertising measurement and retargeting. Meta Privacy Policy
Google Analytics — website analytics. Google Privacy Policy
Klaviyo — email and SMS marketing. Klaviyo Privacy Policy
Recharge — subscription management. Recharge Privacy Policy
Judge.me — product reviews. Judge.me Privacy Policy
6. Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Erase your data
Restrict how we process your data
Object to processing based on legitimate interests
Data portability
Withdraw consent at any time
To exercise any of these rights, email hello@phreed.com. We will respond within 30 days.
If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ICO): ico.org.uk | 0303 123 1113.
7. Data retention
We retain your data for as long as necessary to fulfil the purposes above, or as required by law. Order data is typically retained for 7 years for tax and legal compliance.
8. Changes to this policy
We’ll update this page if our practices change. The “last updated” date at the top will always reflect the most recent version.