Delivery Policy
Last updated: 3rd June 2026
We built PHREED to be part of your daily routine. So we take getting it to you seriously.
How we ship
All UK orders are sent via a 48-hour tracked delivery service. Orders are typically fulfilled the same working day, which means you can usually expect delivery within 2 working days of placing your order.
Order processing
- Orders placed before 2pm on a working day are usually fulfilled the same day.
- Orders placed after 2pm, on weekends or on UK bank holidays are processed the next working day.
- You’ll receive a shipping confirmation email with your tracking details once your order is on its way.
Estimated delivery times
| Service | Estimated delivery |
|---|---|
| Standard UK (tracked 48hr) | 2 working days from fulfilment |
Delivery times are estimates and not guaranteed. Occasional delays can occur due to carrier issues, high demand or circumstances outside our control.
Delivery address
You are responsible for ensuring your delivery address is complete and accurate at checkout. If an order is delayed, lost or returned due to incorrect or incomplete information provided by you, we may not be able to refund delivery charges or resend the order free of charge.
Tracking your order
Once your order has been dispatched, you’ll receive a confirmation email with a tracking link. If you have any issues tracking your order, contact us at hello@phreed.com.
Missing or late orders
If your order hasn’t arrived within 5 working days of your shipping confirmation, please contact us at hello@phreed.com and we’ll investigate with the carrier.
International shipping
We currently ship within the UK only. If you’re outside the UK and would like to be notified when we expand, email us at hello@phreed.com.